Refund Policy
We must receive your payment and reservation 72 hours before the event for your registration to be guaranteed.
If you have paid for an event and then need to cancel, we require a minimum of five days notice prior to the event in order to obtain a refund due to our obligation to pay for the number of attendees guaranteed to the host site. For Disney Institute, cancellation is required 14 days prior to event.
No refunds are allowed for the return of merchandise or cancellation of membership dues without prior approval of the Vice-President of Investor Services.
Paymentech Credit Card Payments: The Chattanooga Chamber of Commerce will issue a refund for event cancellations, minus any fees, back to your credit card account within three business days of notification if cancellation is received at least five days prior to event.
If an event is cancelled by the Chamber after payment has been made by credit card, a full refund will be issued back to your credit card account within three business days after scheduled date of event.
