2008 Business Building Blocks Series
2008 Seminars:
“Leadership Skills for Organizational Excellence – Learning to Make the Right Decisions”
January 9, 2008
Presented by: Ron Welch, Vizion Resources
11 a.m to 1 p.m.
You experience the challenges of an increasingly complex operating environment on a daily basis. Old-style leadership strategies are insufficient for today’s rapidly changing workplace. Learn new tools, frameworks and strategies for effectively leading your company to take full advantage of the modern business environment.
“The Myths of Motivation – How to REALLY Inspire Your Employees”
February 13, 2008
Presented by: Gene Collins, Gevity
8:30 a.m. to 10:30 a.m.
Understand what motivates your employees and equips you to improve employee productivity and business performance. Learn what really inspires people, acquire new ideas for motivating your employees and gain an understanding of the tremendous impact of highly motivated employees on a business.
“Using New Technologies and Methods in Marketing“
March 12, 2008
Presented by: Michael J. McSunas, Chambliss, Bahner & Stophel, PC
11 a.m. to 1 p.m.
As technology changes, so do marketing techniques. Learn about fresh, as well as time-honored forms of marketing. You’ll find ways to market your company through text messaging, sweepstakes and promotions, email programs, Internet advertising and guerilla and buzz marketing. You’ll leave the seminar with a host of proven methods for winning new customers.
“Why Should I Advertise and Where?” (Panel Discussion of local media venues TV, Radio, Print)
April 9, 2008
8:30 a.m. to 10:30 p.m.
A panel of area media professionals will offer you ideas for informing potential customers about your products and services and how to obtain them. Learn the best ways to deliver your message – through television, radio, magazines, newspapers, the Internet and billboards. Discover how to make the most economical and effective use of your advertising budget. The discussion will include methods for obtaining free advertising through news and feature print stories and TV and radio interviews.
“Developing Winning Business Plans”
May 14, 2008
Presented by: Charlie Ragland, UTC
11 a.m. to 1 a.m.
A business plan is essential to a successful business, but many entrepreneurs are at a loss when it comes to developing an effective and realistic plan. During this seminar you will learn the do’s and don’ts of preparing a business plan, as well as what needs to be included in the plan, why, and for whom. Also under discussion will be opportunity generation, feasibility analysis and business plan formulation. You will leave the seminar prepared to develop a business plan that forms a blueprint for success for your enterprise.
“Developing Loyal Customers Through Effective Customer Service”
June 11, 2008
Presented by: Susan Dietz, TVFCU & Chichita Michel, T-Mobile
8:30 a.m. to 10:30 a.m.
Learn how to improve customer service for both external and internal customers in order to build customer loyalty, employee loyalty and a better working environment. By creating a strong strong customer service culture within your company, everyone wins: Your customers become your advocates, creating excellent word of mouth advertising and as a result, your revenues increase. Learn how departmental and individual responsibilities impact the customer. Become aware of the many opportunities to make positive impressions with customers by developing a mindset that will help solve problems and complaints. The techniques you learn will help raise the bar on your company’s efforts to develop loyal customers.
“Effective Networking – Building and Maintaining Your Personal Network of Contacts”
August 13, 2008
Presented by: Vincent Ivan Phipps, TLC
11 a.m. to 1 p.m.
Networking isn’t just about closing sales. It’s about building value through your relationships with people in the business community. This workshop is for people who are uncomfortable at business networking events or who are not getting the results they need from networking. Learn basic approaches that will help you make better connections, be more effective at networking events, and manage your network.
“Better Business and Professional Communication – Listening, Thinking, Speaking”
September 10, 2008
Presented by: Barton Burns, Toastmasters
8:30 a.m. to 10:30 p.m.
Your account executives sell your company but they are by no means your only sales staff. In fact, all of your employees should be members of your sales team. This seminar will help executives and human resources managers learn how to help all of your staffers develop the communication skills to become super salespeople for their company and gain the communication skills they need for advancement.
“Sales Made Simple – A Proven Process Adaptable to Your Business”
October 8, 2008
Presented by: Tom Wengler, SRC
11:00 a.m. to 1:00 p.m.
Selling should be a lot like a game of chess, where a clear vision combines with a flexible plan to achieve a desired outcome. During this seminar you will create your own five-day action plan for selling success. You will learn the questions that lead to closing or advancing the sale. Find out how to leverage your resources and approach prospective clients with maximum intelligence to increase your chances for success.
“Who Has Time for That? – Plan Your Work and Work Your Plan”
November 12, 2008
Presented by: Denise Langford, Project Management Institute
8:30 a.m. to 10:30 a.m.
Learn how to manage your time effectively – and make your business grow while conserving company assets. Make the most of your time by setting goals, developing To-Do lists, adhering to a schedule and delegating responsibilities. Find out why not planning your work is planning for failure. The time management skills you learn in this seminar can be applied to play as well as work.
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Ticket Information:
Seminars will be held in the Chamber Board Room at 811 Broad Street. Tickets for all training sessions are $30. A meal will be provided at all seminars, and complimentary parking is available at the CitiPark Garage on Chestnut Street or the Republic lot on Broad Street across from the Chamber. Cancellations must be made 48 hours in advance to receive a refund. If a registered representative cannot attend, you may send someone in his/her place. The Chamber reserves the right to cancel sessions if registration does not meet expected levels. To make reservations call the Chamber events hotline at 423-763-4366 or e-mail ckelly@chattanoogachamber.com.
Parking:
The Chattanooga Area Chamber of Commerce is located at 811 Broad Street. The Chamber will validate your parking for the following locations:
Republic Parking System • 820 Broad Street • Chattanooga • TN 37402
From Highway 27 North, take Exit 1-A to Martin Luther King Blvd. At the bottom of the exit ramp merge right onto Martin Luther King Blvd. At the second light, turn left onto Broad Street. Republic Parking will be on the right. Cross Broad Street to the Chamber offices at 811 Broad Street.
CitiPark Garage • 201 West Martin Luther King Blvd. • Chattanooga • TN 37402
From Highway 27 North, take Exit 1-A to Martin Luther King Blvd. At the bottom of the exit ramp proceed straight across Martin Luther King Blvd. to Pine Street. Turn right into CitiPark parking lot at corner of Martin Luther King Blvd. and Pine Street. Exit parking garage on Chestnut Street and walk right toward Martin Luther King Blvd. Turn left on Martin Luther King Blvd. and walk for one block then turn left onto Broad Street. Proceed to the Chamber offices at 811 Broad Street.
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