Just seven months after announcing plans to build a customer service center in Chattanooga, T-Mobile USA, Inc. took the first customer service call at the company’s new facility at the intersection of Highway 153 and Lee Highway. When fully staffed, the center is expected to provide 700 jobs to help support T-Mobile’s 21 million customers. The modern facility provides T-Mobile employees with the latest telecommunications tools and customer service technology while reinforcing the company’s Get More From Life® philosophy. The site offers employees an on-site workout facility, cyber café, television lounge and on-site deli.

New employees ramp up with a six-week training schedule that brings 90 customer service representatives at a time through the company's "Get More® Academy." Tennessee State Community and Economic Development Commissioner Matt Kisber, Mayor Ron Littlefield, Mayor Claude Ramsey and Chamber Vice President for Economic Development Trevor Hamilton were on hand for the First Call ceremonies in mid-March.