Spotlight on the BDC: Jabez Helps Companies Make Best Choice in Telecommunications

Located in the Business Development Center since 2007, Jabez Communications Group is an authorized solution partner for AT&T, Paetec, Sprint and other local, long-distance and Internet connectivity providers. So, when it’s time for a company to choose their telecommunication products, Jabez eliminates the confusion and difficulty associated with making these decisions.

The vision of Jabez is to provide local businesses with multiple carrier and pricing options in the spirit of customers enjoying freedom of choice. Jabez acts as a telecommunication liaison to sift through the many package plans, prices and promotional sales offered by the various service providers to determine which provider and plan is best for the customer.

According to Jabez Communications owner and president, Kile Broyles, meeting with customers to discuss their needs for telecommunication services is essential in recommending optimum services at the optimum price.

"We thrive on our ability to be that face-to-face point of contact for all aspects of our customers’ telecom needs and provide them the options that best suit their business," Broyles said. "We keep major providers competing for local business by offering customers proposals from each service provider."

"As a result of the multiple carrier options, our objective is to drive the customer’s cost as low as possible without compromising quality of service and support. For small- and mid-size businesses in the Chattanooga area, the carriers we represent offer competitive pricing and promotions that are attractive to our customers. For larger applications, we force the carriers to provide us their most aggressive pricing and work with the customer to make the best choices."

Broyles began his career in the telecommunications industry in 1989 with Cellular One. Over the past 20 years he has represented both cellular and landline phone companies. In 2003 his dream of owning a service-oriented telecommunication firm became a reality.

"Our objective is to be a trusted partner with our customers for services which include support and reducing their operating expense," Broyles said. "We are always ready to act as technical support for our customers’ applications regardless of complexity. When any part of a customer’s telecom service fails, restoring those services is priority one at Jabez."

Broyles said the Business Development Center has been instrumental in the development of Jabez Communications Group. "Benefits such as classes in business planning, accounting and legal matters are extremely helpful to start-up companies," he said. "The BDC helps businesses get off the ground with the support of comprehensive services and with many economies, such as below-market leasing rates."